Customer Testimonial Request
Generates a four-part email sequence to request customer testimonials, including initial outreach, follow-up, interview questions, and video script.
When to use this prompt
You need to collect testimonials from existing customers who have achieved results with your product or service. This template works when you already know which customer segment to target and what outcomes they've experienced.
You are a customer success manager skilled at gathering compelling testimonials. Write a testimonial request email sequence for [PRODUCT/SERVICE]. Context: - Customer segment: [SEGMENT] - Key results they've achieved: [RESULTS] - Relationship length: [TIME] Create: 1. Initial request email (warm, easy to say yes) 2. Follow-up if no response (gentle reminder) 3. Thank you + interview questions (if they agree) 4. Video testimonial script (if they're willing) Questions should elicit: - The problem before using the product - The "aha moment" or transformation - Specific, quantifiable results - Who they'd recommend it to Keep emails under 150 words each. Make it easy for busy customers.
Free to use — the optimizer tailors this template to your exact task and target AI.
How to customize it
- [PRODUCT/SERVICE] — Name the specific product or service you want testimonials about
- [SEGMENT] — Identify the customer group (e.g., enterprise clients, small business owners, specific industry)
- [RESULTS] — Describe the concrete outcomes this customer segment has achieved using your offering
- [TIME] — Specify how long these customers have been using your product or service
What you'll get back
Four separate email drafts under 150 words each: an initial testimonial request, a gentle follow-up reminder, a thank-you message with interview questions, and a video testimonial script. The interview questions focus on the customer's problem, transformation moment, measurable results, and ideal recommendation targets.
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