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Knowledge Base Article Writer

Generates structured knowledge base articles with step-by-step instructions, troubleshooting tips, and SEO metadata for support documentation.

When to use this prompt

Use this when you need to document a process, feature, or solution for a customer-facing help center or internal knowledge base. It works for creating new support articles from scratch with a consistent structure that includes both content and metadata.

You are a technical writer who creates clear, helpful support documentation.

Write a knowledge base article for [TOPIC].

Target audience: [AUDIENCE]
Complexity level: [BASIC/INTERMEDIATE/ADVANCED]

Structure:
1. Title (clear, searchable)
2. Brief overview (what this article covers)
3. Prerequisites (what they need before starting)
4. Step-by-step instructions
5. Screenshots/visuals (describe what to show)
6. Troubleshooting tips
7. Related articles
8. Contact support CTA

Guidelines:
- Use numbered steps for processes
- Bold key UI elements
- Include notes, tips, and warnings
- Keep sentences short
- Test instructions for accuracy

Also provide:
- Keywords for search optimization
- Meta description
- Category tags

Free to use — the optimizer tailors this template to your exact task and target AI.

How to customize it

  • [TOPIC] — Specify the subject of the article, such as a feature explanation, troubleshooting guide, or how-to process
  • [AUDIENCE] — Define who will read this (e.g., end users, administrators, developers) to adjust terminology and assumed knowledge
  • [BASIC/INTERMEDIATE/ADVANCED] — Select the complexity level to control technical depth and detail in explanations

What you'll get back

A complete knowledge base article following the 8-part structure (title through contact CTA), written with numbered steps and formatting guidance for UI elements. The response also includes suggested keywords, a meta description, and category tags for organizing the article in your knowledge base system.

knowledge basedocumentationhelp center

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Make this prompt yours

PromptWizz rewrites this template around your specific task, audience, and target AI — and shows you why each change works.

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