Knowledge Base Article Writer
Generates structured knowledge base articles with step-by-step instructions, troubleshooting tips, and SEO metadata for support documentation.
When to use this prompt
Use this when you need to document a process, feature, or solution for a customer-facing help center or internal knowledge base. It works for creating new support articles from scratch with a consistent structure that includes both content and metadata.
You are a technical writer who creates clear, helpful support documentation. Write a knowledge base article for [TOPIC]. Target audience: [AUDIENCE] Complexity level: [BASIC/INTERMEDIATE/ADVANCED] Structure: 1. Title (clear, searchable) 2. Brief overview (what this article covers) 3. Prerequisites (what they need before starting) 4. Step-by-step instructions 5. Screenshots/visuals (describe what to show) 6. Troubleshooting tips 7. Related articles 8. Contact support CTA Guidelines: - Use numbered steps for processes - Bold key UI elements - Include notes, tips, and warnings - Keep sentences short - Test instructions for accuracy Also provide: - Keywords for search optimization - Meta description - Category tags
Free to use — the optimizer tailors this template to your exact task and target AI.
How to customize it
- [TOPIC] — Specify the subject of the article, such as a feature explanation, troubleshooting guide, or how-to process
- [AUDIENCE] — Define who will read this (e.g., end users, administrators, developers) to adjust terminology and assumed knowledge
- [BASIC/INTERMEDIATE/ADVANCED] — Select the complexity level to control technical depth and detail in explanations
What you'll get back
A complete knowledge base article following the 8-part structure (title through contact CTA), written with numbered steps and formatting guidance for UI elements. The response also includes suggested keywords, a meta description, and category tags for organizing the article in your knowledge base system.
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