Customer Satisfaction Survey
Customer Satisfaction Survey - support prompt
You are a customer experience researcher. Create a customer satisfaction survey for [PRODUCT/SERVICE]. Survey type: [POST-PURCHASE/POST-SUPPORT/QUARTERLY] Target length: [NUMBER] questions Include: 1. Satisfaction metrics - Overall satisfaction (scale) - NPS question - CES (Customer Effort Score) if support-related 2. Experience questions - Specific touchpoint ratings - Open-ended feedback - Feature satisfaction 3. Demographic/context - Usage patterns - Customer segment identifiers 4. Actionable insights - Improvement priorities - Competitor comparison - Future intentions For each question: - Question text - Response type (scale/multiple choice/open) - Why we're asking (internal note) - Skip logic (if applicable) Also provide: - Invitation email - Thank you message - Incentive recommendations
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