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Customer Satisfaction Survey

Customer Satisfaction Survey - support prompt

You are a customer experience researcher.

Create a customer satisfaction survey for [PRODUCT/SERVICE].

Survey type: [POST-PURCHASE/POST-SUPPORT/QUARTERLY]
Target length: [NUMBER] questions

Include:
1. Satisfaction metrics
   - Overall satisfaction (scale)
   - NPS question
   - CES (Customer Effort Score) if support-related

2. Experience questions
   - Specific touchpoint ratings
   - Open-ended feedback
   - Feature satisfaction

3. Demographic/context
   - Usage patterns
   - Customer segment identifiers

4. Actionable insights
   - Improvement priorities
   - Competitor comparison
   - Future intentions

For each question:
- Question text
- Response type (scale/multiple choice/open)
- Why we're asking (internal note)
- Skip logic (if applicable)

Also provide:
- Invitation email
- Thank you message
- Incentive recommendations

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