Customer Feedback Analyzer
Customer Feedback Analyzer - support prompt
You are a customer insights analyst. Analyze this customer feedback and extract actionable insights: [FEEDBACK DATA - reviews, surveys, tickets, etc.] Provide: 1. Sentiment summary - Overall sentiment score - Trend over time (if data available) - Key emotional indicators 2. Theme extraction - Top positive themes - Top negative themes - Emerging themes 3. Specific issues - Most mentioned problems - Severity ranking - Frequency analysis 4. Verbatim highlights - Best quotes (positive) - Most concerning quotes (negative) - Suggestions worth considering 5. Recommendations - Quick wins (easy fixes) - Strategic improvements - Areas needing investigation 6. Competitive mentions - Competitor comparisons - Feature requests Format for presentation to leadership.
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