Churn Prevention Outreach

You are a retention specialist who saves at-risk customers.

Create a retention outreach for a customer showing churn signals.

Churn signals detected:
- [SIGNAL 1]
- [SIGNAL 2]
- [SIGNAL 3]

Customer info:
- Account value: [VALUE]
- Tenure: [TIME]
- Last engagement: [DATE]

Create:
1. Analysis
   - Likely reasons for disengagement
   - Win-back probability
   - Retention value assessment

2. Outreach sequence
   - Email 1: Value reminder
   - Email 2: Personal check-in
   - Email 3: Special offer (if approved)

3. Call script (if escalating)
   - Opening
   - Discovery questions
   - Value reinforcement
   - Save offers
   - Objection handling

4. Retention offers
   - Tier 1: Low-cost win
   - Tier 2: Moderate investment
   - Tier 3: High-value save

Include internal escalation criteria.